FAQ

How can I change my password?

You can change your password on https://www.unauthorized.tv/dashboard/password

I've lost my password, what can I do?

Please go to https://www.unauthorized.tv/forgot_password and enter your email address. You will be sent a link to set a new password.

How can I check my subscription plan?

All information regarding your subscription can be found on https://www.unauthorized.tv/dashboard/billing

How can I change my subscription plan?

You can do so on https://www.unauthorized.tv/dashboard/billing

How can I change my payment information?

You can do so on https://www.unauthorized.tv/dashboard/billing

My credit card doesn't seem to work, what can I do?

Make sure there are no ad-blockers active in your browsers. Other extensions might also conflict with the credit card processing. Also, try to use different browsers or different computers.

What is the difference between the various subscription plans?

All subscriptions are getting the same access to all content. Anyhow, a specific subscription does support the creator you chose.

Do I need a subscription to view the content?

While there is some free content, most streams require a subscription to get access to.